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Support Team Lead

Scale AI YC Summer 2016 · Argentina; Mexico City, MX · Gen AI Operations
ML engineering Posted 2mo ago First seen Oct 22, 9:39 PM ET via Greenhouse

From the posting

Role Summary The Support Team Manager is responsible for the day-to-day leadership and performance of a team of Support Specialists, serving as the primary connection between frontline agents and broader operational leadership. This role balances hands-on people management with operational oversight, including but not …

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